These Terms & Conditions apply to all use of the jet12 platform. By creating an account or using any of our services, you are deemed to have accepted these terms. Please read this document carefully before registering.
Important: If you do not agree to these terms, please do not use jet12. For any questions, contact our support team.
01 General Terms
Jet12 is an online gaming platform where you can enjoy Sports Betting, Live Casino, bingo, and more. This platform is operated for entertainment purposes only.
- All jet12 services are available to users aged 18 and above only.
- By using the platform, you confirm that online gaming is legal in your jurisdiction.
- Jet12 reserves the right to modify, suspend, or discontinue its services at any time.
- All content, logos, trademarks, and designs on jet12 are the intellectual property of this platform.
- These terms are available in both Bengali and English; in the event of any conflict, the English version shall prevail.
02 Account Register
You must provide accurate and complete information when registering on jet12. Providing false or incorrect details may result in account termination.
- Each individual may only register one account. Creating multiple accounts will result in all accounts being permanently closed and deposited funds may be forfeited.
- The mobile number and email address provided at registration must belong to you personally.
- It is your responsibility to keep your account login credentials completely confidential.
- If you notice any suspicious activity on your account, contact jet12 support immediately.
Warning: Creating an account in someone else's name or registering on behalf of a minor is strictly prohibited.
03 Identity Verification (KYC)
Jet12 follows internationally recognized KYC (Know Your Customer) standards. Identity verification is mandatory before withdrawals or transactions above a specified amount.
- A scanned copy of your National ID (NID), passport, or driving licence must be submitted.
- You must prove ownership of your payment method — your Mobile Banking/Nagad number must be registered in your name.
- Withdrawal requests will not be processed until KYC verification is complete.
- If any submitted documents are found to be false or fraudulent, the account will be permanently closed.
04 Deposit Rules
The following rules apply to deposits on jet12:
- The minimum deposit amount is BDT 200 (two hundred taka).
- Deposits must be made using a payment method registered in your name only.
- Depositing through a third party is strictly prohibited.
- Successful deposits are credited to your account instantly; if there is a delay, please contact support.
- The source of your deposit must be lawful. Depositing funds from illegal sources is strictly prohibited.
| Payment Methods |
Minimum |
Maximum |
Processing Time |
| Mobile Banking |
BDT 200 |
BDT 50,000 |
Instant |
| Nagad |
BDT 200 |
BDT 50,000 |
Instant |
| Rocket |
BDT 500 |
BDT 30,000 |
1–5 minutes |
05 Withdrawal Rules
Please review the following conditions before withdrawing funds from jet12:
- The minimum withdrawal amount is BDT 500 (five hundred taka).
- Withdrawals will only be issued to the same payment method used for the original deposit.
- Withdrawals are typically processed within 3–24 hours for KYC-verified accounts.
- Bonus funds can only be withdrawn after the associated wagering requirements have been met.
- In cases of suspicious activity, jet12 may place a hold on withdrawals and conduct an investigation.
Tips for Faster Withdrawals: Keep your KYC verified and withdraw to the same number used for your deposit — this speeds up processing.
06 Bonuses & Promotions
Jet12 regularly offers a variety of bonuses and promotions. Each offer comes with its own terms that must be followed.
- Please read the wagering requirements carefully before claiming any bonus.
- Each promotion may be used once per member unless otherwise stated.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after a specified amount has been wagered.
- Jet12 reserves the right to modify or cancel any bonus offer at any time without prior notice.
- In cases of bonus abuse or fraudulent use, the bonus will be forfeited.
07 Gaming Rules
All games on jet12 are powered by internationally certified RNG (Random Number Generator) technology, ensuring complete fairness and verifiability.
- Sports Betting, Live Casino, bingo, and other games each have their own individual rules.
- If a game result is voided due to a technical error, the stake for that bet will be refunded.
- In the event of a dispute over a game outcome, jet12's server logs will serve as the definitive record.
- Jet12 is not liable for any losses caused by internet connection disruptions.
08 Prohibited Activities
The following activities are strictly prohibited on jet12 and will result in serious action:
- Creating multiple accounts or using another person's account.
- Abusing the bonus system or attempting to artificially manipulate betting outcomes.
- Hacking, using bots, or deploying automation tools on the platform's software.
- Transacting funds from illegal sources (money laundering).
- Harassment or offensive behavior toward other members.
- Registering with a false identity or fraudulent documents.
Consequences: Accounts found engaging in prohibited activities will be permanently closed and all deposited funds may be forfeited.
09 Privacy
Protecting your personal information is a top priority at jet12. Learn how we use your data Privacy Policy Full details are available on the page.
- Your information will never be sold to third parties.
- Documents submitted for KYC verification are stored securely.
- Jet12 may share information with authorities when required by law.
10 Responsible Gaming
Jet12 is fully committed to responsible gaming. Gaming is for entertainment — it should not be treated as a source of income.
- You can set your own deposit and betting limits.
- You have the option to temporarily pause your account for a set period.
- If you notice signs of gaming addiction, please reach out to support.
- For more details, visit our Responsible Gaming View page.
11 Account Closure
Jet12 may temporarily or permanently close an account under the following circumstances:
- Violating these Terms & Conditions.
- If fraud or deceptive activity is proven.
- Providing false information during KYC verification.
- Members may request account closure — in which case any deposited funds will be returned.
12 Dispute Resolution
For any disputes or complaints, please contact the jet12 support team first. The team will aim to provide a resolution within 72 hours.
- A formal resolution will be provided within 30 days of the date a complaint is submitted.
- Jet12's decisions are considered final and binding.
- Server records are accepted as the final and definitive evidence in resolving all disputes.
13 Changes to Terms
Jet12 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
- Members will be notified by email or in-app notification of any significant changes.
- You can check the "Last Updated" date at the top of the page to see when changes were made.
- We recommend visiting this page regularly to stay up to date.
If you have any questions or concerns, contact jet12 support — we're always here to help.