1. Home
  2. Privacy Policy
🔒

Jet12 Privacy Policy — Your information is safe with us

Protecting your personal information is jet12's top priority. This policy details how we collect, use, and safeguard your data.

Last Updated: January 2026
How we protect your information

Jet12's core pillars of privacy protection at a glance

SSL encryption

The entire jet12 platform is secured with 256-bit SSL encryption. Every transaction and login is conducted through a fully secure channel.

Secure Data Storage

Your information is stored on internationally certified secure servers. Multiple layers of security are in place to prevent unauthorized access.

Data Is Not Shared

Jet12 never sells or rents your personal information to third parties. Your privacy is not a business asset.

Identity Verification Security

All documents submitted for KYC verification are stored in encrypted form and accessible only to authorized personnel.

Cookie controls

Jet12 uses only essential cookies. You can update your cookie settings at any time.

Right to Erasure

You may request deletion of your account and associated information at any time, except where retention is required by law.

Table of Contents
1. Introduction 2. What Information We Collect 3. How We Collect Information 4. Purpose of Using Your Information 5. Information Sharing Policy 6. Cookie Policy 7. Data Security Measures 8. Data Retention Period 9. Your Rights 10. Information on Minors 11. Policy Changes 12. Contact

Introduction

Jet12 (referred to herein as "we", "our", or "jet12") is an online gaming platform that places the highest value on user privacy. This Privacy Policy explains what information jet12 collects, why it is collected, and how it is kept secure.

By registering or using any service on jet12, you are considered to have agreed to this Privacy Policy. Please read it carefully before signing up.

jet12 operates in accordance with international data protection standards. Your privacy is a legal obligation for us, not merely a promise.

What information we collect

Jet12 only collects information that is genuinely necessary to provide its services. The details of data collected are as follows:

Type of Data Example Required?
Identity-Related Name, date of birth, national ID number Yes
Contact Information Mobile number, email address Yes
Financial information Mobile Banking/Nagad number, transaction history Yes (for KYC)
Device Information IP address, browser type, operating system Automatic
Usage Patterns Game preferences, login times, betting history Automatic
KYC documents NID scan, passport, selfie For withdrawals
Important: jet12 never stores your password or full payment card number.

How We Collect Your Data

Jet12 collects your information through the following methods:

  • Direct Registration: Information you provide when creating an account.
  • KYC process: Documents and photos submitted during identity verification.
  • Transaction Records: Financial information collected automatically during deposits and withdrawals.
  • Cookies and tracking: Cookies and session data to improve your browsing experience on the site.
  • Customer Support: Information provided when contacting support.
  • Referral: Referrer information if you arrived at jet12 through a referral link.

Purpose of Data Use

Jet12 uses collected information solely for the specific purposes below — and nothing beyond that:

  • Creating and managing your account.
  • Ensuring KYC verification and legal compliance.
  • Processing deposits, withdrawals, and transactions.
  • Preventing fraud and money laundering.
  • Providing customer support and resolving issues.
  • Sending relevant promotions and bonus offers (only with your consent).
  • Improving platform security and performance.
  • Fulfilling lawful requests from legal authorities.
jet12 never transfers your information to third parties for marketing or advertising purposes.

Data Sharing Policy

Jet12 never sells your information. However, data may be shared in the following limited circumstances:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the information necessary to process and verify transactions.
  • Legal obligations: Information may be disclosed in response to a lawful order from a government authority or court.
  • Technology Providers: Server hosting and cybersecurity providers operate under strict confidentiality agreements.
  • Fraud Prevention: Information may be shared with regulatory authorities in cases of money laundering or fraud.
Assurance: Outside of the reasons stated above, jet12 will not share your information under any circumstances.

Data Protection Methods

Jet12 follows industry-standard technologies and practices to protect your information:

  • SSL/TLS encryption: All website and app communications are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your login.
  • Firewall Protection: An advanced firewall protects against cyber attacks.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Access controls: Only authorized personnel have access to specific data.
  • Data Backup: Your information is regularly backed up to prevent loss due to technical issues.
In the event of a cybersecurity incident, jet12 will notify affected users within 72 hours.

Data Retention Period

Jet12 does not retain your information longer than necessary. The general policy is as follows:

  • Data for active accounts is retained for as long as the account remains open.
  • Following account closure, transaction records may be retained for up to 5 years as required by law.
  • KYC documents are retained for a specified period in accordance with regulatory requirements.
  • Once the retention period ends, data is securely deleted or anonymized.

Your rights

As a jet12 user, you have the following rights over your own information:

01
Right to Access Your Data

You may request to know what information jet12 holds about you.

02
Right to Rectification

You can request corrections to any inaccurate or incomplete information.

03
Right to Erasure

You may request deletion of your information where there is no legal obligation to retain it.

04
Right to Restrict Processing

You can request that we restrict the processing of your data in certain circumstances.

05
Right to Data Portability

You may request a copy of your information in a standard, portable format.

06
Right to Withdraw Consent

You can withdraw your consent to receive marketing messages at any time.

To exercise any of these rights, email jet12 support: [email protected]

Minors' information

Jet12 strictly does not provide services to anyone under the age of 18. This platform does not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • If a user is found to be under 18, their account will be closed immediately.
  • Any information found to belong to a minor will be deleted immediately.
If you become aware that a minor is using jet12, please contact support immediately.

Policy Changes

Jet12 may update this Privacy Policy when necessary. In the event of changes:

  • A notification will be sent to your registered email address before any significant changes take effect.
  • You can check the "Last Updated" date at the top of this page to stay informed of any changes.
  • Continued use of jet12 after any changes means you accept the updated policy.
  • We recommend checking this page regularly for updates.

Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact the jet12 support team:

Email support

[email protected]
Typically responded to within 24 hours

Live Chat

By logging into the platform
Available 7 days a week, 24 hours a day

🔐

Your data is secure — join jet12 today

Your privacy is protected to the highest standard at jet12. Play with confidence, win safely.

Register now Log In

For users aged 18 and above. Please gamble responsibly.

বাংলা